By using our site, you consent to us processing your data and you warrant that all data provided by you is accurate.

Who we are

Our website address is: https://gayleyoung.co.uk We are SEB Solutions LLP, The Mills, Canal Street, Derby, DE1 2RJ, Company number: OC329656 Registration location: England For more contact information, please go to our ‘Let’s Connect’ page. This Website may have links to another website which enables you to access third party services.

What personal data we collect and why we collect it

We do not collect any personal information about website users other than:
  • information provided by users such as name, email address and any information provided in the ‘Message’ box when completing forms on the website including but not limited to the contact forms and booking forms. By filling in a contact or booking form on our website, you consent to the use of your data for communication purposes. This data is used for communication purposes only and will not be shared with any third parties.
  • that facilitated by the use of cookies. Cookies are designed to enhance your online visit and permit you to access the full service within the website.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. By default, WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our contact/booking forms collect the following information provided by users: name, email address and any information provided in the ‘Message’ box. By filling in a contact or booking form on our website, you consent to the use of your data for communication purposes. This data is used for communication purposes only and will not be shared with any third parties. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data with any third parties. By default, WordPress does not share any personal data with anyone.

How long we retain your data

We only keep your data for as long as we need it for, which will be at least for the duration of your engagement with us though in some cases we will keep your data for a period after your engagement has ended. Our retention period is 7 years unless there is a legal requirement for a longer duration.  If you leave a comment, the comment and its metadata are retained indefinitely. This is, so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We aim to keep all data with bodies inside the European Economic Area. However, our online providers such as Xero and Microsoft offer secure cloud storage and services, the data may be transferred to a county which is considered safe: USA and New Zealand which means that we may have your data with bodies outside of the European Economic Area. We have put the following measures in place to ensure that your data is transferred securely and that the bodies who receive the data that we have transferred process it in a way required by EU and UK data protection laws:  All software providers must be able to evidence they are GDPR Compliant or meet their country’s equivalent legislation. Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any questions about the security of our website, you can send an email to gayle.young@sebsolutions.co.uk

How we protect your data

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline. When our contact and booking forms asks users to enter information, that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as the user profile page, the lock icon in the address bar of Web browsers such as Internet Explorer, Chrome and Firefox becomes locked, as opposed to un-locked or open, as will be the case for most of the time that a user is browsing the web.

What data breach procedures we have in place

All data breaches will be recorded on our Data Breach Register. Where legally required, we will report a breach to the Information Commissioner within 72 hours of discovery. In addition, where legally required, we will inform the individual whose data was subject to breach.

What third parties we receive data from

Where we engage third parties to process data on our behalf, we will ensure, via a data processing agreement with the third party, that the third party takes such measures in order to maintain the Company’s commitment to protecting data. 

Industry regulatory disclosure requirements

N/A